Policies
Shipping policy
Orders are fulfilled by the vendor in the United States, typically dispatched within 24–48 business hours. Continental US delivery usually takes 5–7 business days, with free shipping on the 3- and 6-bottle packages. International buyers pay their own import duty. This site ships nothing.
Who fulfils your order
📌 We do not ship anything
This is an editorial site. Orders are fulfilled entirely by the vendor you purchase from. The information below describes their published terms as last reviewed, and should be confirmed at checkout before you pay.
Orders placed through the official checkout are packed and dispatched by the vendor’s own fulfilment operation in the United States. Your order confirmation email is the authoritative record and carries the tracking number once dispatch happens. 📬
Orders are typically picked and dispatched within 24 to 48 business hours. Orders placed at a weekend or on a US public holiday process on the next business day. If 72 business hours pass with no tracking email, contact the vendor rather than waiting.
Shipping cost 💵
At the last review, the three-bottle and six-bottle packages included free shipping within the United States, while the single-bottle order carried a shipping charge. Confirm the current position at checkout, since promotions change. Full pricing on our price breakdown page.
Delivery estimates 🚚
| Destination | Typical transit | Notes |
|---|---|---|
| Continental United States | 5–7 business days | Free on 3 and 6-bottle packages |
| Alaska, Hawaii, US territories | 7–12 business days | Longer transit, same carrier |
| Canada | 10–15 business days | Duties may apply at the border |
| UK, EU, Australia | 12–20 business days | Customs clearance adds time |
These are estimates, not guarantees. Peak seasons, weather events and customs backlogs all extend transit beyond the usual range.
International buyers are responsible for any import duty, VAT, GST or customs handling fee charged on arrival. These are levied by your own country, not by the vendor, and are not included in the checkout price. Refusing a parcel at customs usually means losing both the product and the duty. 🌍
Wrong, damaged or missing parcels 📭
- Damaged in transit — photograph the outer packaging and the bottles before unpacking further, and contact the vendor within 48 hours of delivery.
- Wrong item — do not open the bottles; contact support with your order number and a photograph.
- Tracking says delivered but nothing arrived — check with neighbours and your building’s mail room, then raise it with the carrier using the tracking number, then with the vendor.
- Address entered incorrectly — contact the vendor immediately. Once dispatched, a redirect is usually impossible and a reshipment may be chargeable. ⚠️
Keep the bottle sealed, in a cool dry place away from direct sunlight, and well out of reach of children. Do not use it past the printed expiry date. If the safety seal is broken on arrival, do not take the capsules — photograph it and contact the vendor. 🏠