Policies
Refund policy & the 180-day guarantee
The vendor advertises a 180-day money-back guarantee from the date of purchase. Request a return authorisation (RMA) number by email before shipping anything back, send it tracked to the address they give you, and expect roughly 7–10 business days for processing. Return postage is normally the buyer’s cost. This site cannot issue refunds.
Key takeaways
- 180 days from purchase, not from delivery.
- Get an RMA number first — this is the most common failure point.
- Ship tracked and keep the receipt.
- Budget for return postage; the refund covers the product price.
What the guarantee covers
📌 Read this first
This site does not sell Lymph Savior, cannot see your order and cannot issue a refund. Refunds are handled entirely by the vendor you bought from. The page below explains how their published process works so you can use it efficiently.
The vendor advertises a 180-day money-back guarantee from the date of purchase. That is a long window by supplement standards, and for a product whose label discloses no individual amounts it is the single most valuable consumer protection attached to it. 🌿
The process, step by step 📋
- Find your order confirmation email. It carries the order number support will ask for first. If you cannot find it, search your inbox for the vendor name and check spam.
- Email support and request a return authorisation (RMA) number before sending anything back. Returns received without one are the most common cause of a delayed or refused refund. ⚠️
- Send the bottles to the address they give you — not the address on the parcel you received, which is often a fulfilment centre rather than returns.
- Use a tracked service and keep the receipt. An untracked parcel that goes missing leaves you with no evidence it was sent.
- Expect roughly 7 to 10 business days for processing once the return arrives, plus your bank’s own posting time.
Who pays return shipping? 📦
Normally you do. This is the detail most review pages omit, and it is worth factoring in before ordering the six-bottle package — returning six bottles costs more than returning one. The refund covers the product price; postage back is typically the buyer’s cost unless the vendor’s terms say otherwise at the time of your order.
Common reasons refunds get delayed 🐢
- Shipping back without requesting an RMA number first
- Sending to the wrong address
- Requesting after the 180-day window — the clock runs from purchase, not delivery
- Buying from a marketplace reseller rather than the official checkout, in which case the vendor’s guarantee may not apply at all
- Expecting the refund instantly — bank posting adds days on top of processing
If the vendor does not honour a valid refund request within their published terms, your card issuer’s chargeback process exists for exactly that situation. Contact the vendor in writing first and keep copies — your issuer will ask for it. 💳